Training

Learning that keeps people at the center.

Practical training on relationships, health, and the world your clients are actually living in.

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NBCC ACEP No. 8132

Continuing education from an approved provider.

Upside is an NBCC-Approved Continuing Education Provider, approved to offer continuing education in both live and on-demand formats. So the counselors and mental health professionals on your team can learn with us and put that time toward keeping their licenses current.

We are opening our first credit-bearing sessions now. Join the list and we will tell you the moment one is on the calendar.

Sign Up for Upcoming Trainings

Upside Health Research Network has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 8132. Programs that do not qualify for NBCC credit are clearly identified. Upside Health Research Network is solely responsible for all aspects of the programs.

Where we've trained.

Our work is already in the room with clinicians and care teams. Here is a recent example.

The Impact of AI Bias on Clinical Populations: Implications for MFT Practice

A live webinar for the American Association for Marriage and Family Therapy (AAMFT) in February 2026, worth 1.5 continuing education credit hours. Dr. Florence Lewis and Dr. Niecie Jones led a national audience of Marriage and Family Therapists through how bias shows up in AI tools, the real risks for adolescents, marginalized communities, and families, and what all of it means for diagnosis, treatment planning, and the therapeutic relationship. Clinicians left ready to advocate for AI that is fair, transparent, and relationally informed.

66 clinicians attended and rated the session 5.8 out of 6.

Excellent and packed with information to begin navigating the complex and swiftly changing world of AI as it impacts our clients.

— An AAMFT webinar participant

Trainings for healthcare providers and administrators

We also run a practical series for the people who keep a practice running — from choosing the right AI tools to putting them to work safely. Recent sessions:

  • When AI Meets Your Patient: Selection, Compliance, and Auditing — June 2026
  • Navigating AI Billing Tools: Selection, Compliance, and Auditing — May 2026
  • Navigating AI Documentation Tools: Selection, Compliance, and Auditing — May 2026
  • Building an AI Implementation Plan for Your Practice: Selection to Rollout — April 2026
  • AI for Quality Care: From Data to Decisions — December 2025
  • The State of AI in Healthcare: What’s Actually Working — November 2025

What our trainings cover.

Our training comes out of the same place as our research: relationships shape health. So that is where we start.

We work with healthcare organizations, clinicians, and researchers — the people and teams who shape what care feels like day to day.

We look at how relationships affect real health outcomes, and what that means for the person sitting in front of you. We talk about what your clients are carrying right now — the pace of modern life, feeling alone in a crowded world, screens in every room, and the pull of new technology on our attention. Then we get practical. You leave with something you can use.

Care that fits real people.

Relationships are human, so they are everywhere — and they do not look the same everywhere. Family means one thing in one community and something else a few miles away. Respect is shown in different ways. Silence can mean different things.

We build that into every training. We ask who is in the room, whose story is missing, and what a practice would look like if it truly fit the people it serves. Time spent in other countries has shaped how we see this. Watching how people care for one another in different places is a good teacher.

This is not an add-on module at the end. It runs through the whole thing.

What's coming up.

We keep our calendar small on purpose. We would rather run a few good sessions than a lot of forgettable ones.

There is nothing on the calendar this moment. Join the list and we will tell you first.

You will also receive The Connection Rx, our short note on relationships, health, and technology. Leave any time.

Want this for your organization?

We build trainings for healthcare organizations, clinical teams, and research groups — clinics, agencies, associations, and the people who lead them. Tell us who you serve and what you are running into, and we will shape something that fits.